Delete your Say2Go account

Last updated 10 October 2026

Delete in the app (fastest)

Open Say2Go, go to Account and tap Delete account. Deletion takes effect immediately.

No access to the app?

Email hello@saytogo.com from the email address on your account with the subject "Delete my account". We will reply with a one-time code to that address to confirm it is you, and we will complete the deletion within 30 days.

What is deleted

• Your meeting transcripts and notes held on our servers.
• Your registered devices, trial records and sign-in tokens.
• Your email address (replaced with an anonymous placeholder) and custom vocabulary.
• Your Paddle subscription, which is cancelled immediately, and the links to your Paddle customer record.
• Voice audio is never stored, so there is nothing to delete.

What we keep

• Payment and invoice records that Paddle, as Merchant of Record, must retain for tax and legal reasons.
• Anonymised analytics events, which are not linked to your email and expire within 12 months. You can switch analytics off in Settings → Privacy.
• Server logs, kept for no more than 90 days.

Dictation history stored only on your device is removed when you uninstall the app. See our Privacy Policy and Terms.